IT Support and Help Guide

IT Support and Help Guide



Office 365 apps including emails

These can be accessed from the following link with your school email address and normal log on password.

You can download and access the full office suite on your home computer, tablet or phone by clicking on the button install office.

When it installs you will need to log into office with your school email address and password.

Password Reset:

Could the parent or carer please send an email to with the email address we have on record with your full name and we will respond with a new password. Or send via MCAS Parent App.



Teams is available via office 365 on the web. By students logging onto their emails and clicking on the waffle (nine dots) in the top left hand corner and clicking on the Teams button. This may be slow to run depending on the amount of memory and or browser being used. It is advisable to download the app for your computer, tablet or phone from the following link.

Download desktop and mobile apps | Microsoft Teams



This can be accessed via office 365 on the web by clicking on the waffle or there is a mobile app.



Parental Guide

Students have to sign up for an account themselves from the following link

They will need to provide their information as correct in our management information system. This will mean their legal full name not preferred name.

Password Reset Link


Seneca Learning

Pupils should all have their own account.

If they have not they should sign up for themselves with their school email address. Then teachers can add them to a tracking class. They may have already sent a link to pupils, pupils should check their school email account.

Password Reset Link




Username is your school email address

Password is what you set, you should have received an email, please check junk folder or other inbox.

Institution Code is sg6

Password Reset

Click the “Trouble Logging in ?” Then put your school email address in and click “Reset Password”


Dynamic Learning

Dynamic Learning – Login

Username is the pupils school email address.

Password is what the pupil has set as a password. If you haven’t set your account up yet you should have an email from dynamic learning. It may be in your junk folder or other inbox.

School ID is 17527

Password Reset Link

Dynamic Learning – Login

Click the “Forgotten Login Details?” at the bottom of the box and put your school email address in.




Username is the pupil’s email address.

Password was emailed to pupils.

Password Reset Link



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